Clear costs, fewer surprises

Rates, insurance, and payment options.

Understanding the financial side of counseling should not add more stress. Here is the information families most often need before getting started.

Self-pay session $120 per 60-minute session
Session deposit $30 Deposit and cancellation terms are explained below.

Insurance

We can help you understand where to start.

Beacon of Hope can bill certain insurance plans for eligible in-office services. Coverage depends on your specific plan, deductible, copay, authorization requirements, and current network status.

Please verify benefits directly with your insurance company before your first appointment. Insurance participation and plan rules can change.

Medicaid
Blue Cross Blue Shield
Tricare
NC Health Choice / applicable state plans
UnitedHealthcare

Questions to ask your insurance company

  • Does my plan include outpatient mental health benefits?
  • Do I have a deductible, and how much of it has been met?
  • What is my copay or coinsurance for psychotherapy?
  • Is there a limit on the number of sessions per year?
  • Do I need prior authorization or a referral?
  • Is Beacon of Hope Counseling currently in network for my specific plan?

Payment options

Flexible ways to take care of your balance.

You may use insurance when applicable or choose self-pay. Payment is expected according to the terms discussed for your appointment.

Insurance + Copay Cash Debit Card Visa Mastercard Discover PayPal Cash App Venmo
Please note: Beacon of Hope Counseling does not accept checks.

Telehealth / distance sessions

Self-pay may apply for distance services.

For distance sessions, follow the same basic getting-started process: create your portal account, complete paperwork, schedule, pay the $30 deposit, and attend your appointment in the agreed-upon format.

Create your account

Set up your secure Beacon of Hope client portal.

Complete paperwork

Fill out intake forms and provide the information needed before your visit.

Schedule & pay deposit

Select your appointment and pay the $30 session deposit.

Attend your session

Join your session in the agreed-upon format and location.

Location matters for telehealth. Services depend on where the client is physically located at the time of the appointment and on applicable licensing requirements.

Cancellation policy

Cancel before the reminder to avoid the fee.

Before the reminder

No cancellation fee. If you paid a distance-session deposit, it will be refunded in full.

After the reminder

A $30 cancellation fee applies. If you already paid a distance-session deposit, that deposit is not refunded.

Still have a billing or insurance question?

Call or email Beacon of Hope before scheduling and we can help you understand what information you may need to confirm.

Call 910-859-8166